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Frequently asked

How do I install Jobcast?

Install it on a sub-account from the app marketplace. Once installed, open Jobcast from the sub-account's left navigation — the dispatch board loads automatically, no separate login.

What does Jobcast do?

It adds the day-of-service workflow your CRM doesn't: a dispatch board to assign jobs to techs, a tech mobile view, an automatic "on-my-way" arrival text to the customer, and a before/after photo portal the customer can open.

Where do the arrival texts come from? Do I need Twilio?

No extra setup. Arrival texts send from your sub-account's own phone number through your CRM, billed to your own account. There's no separate SMS provider to configure.

What data does Jobcast access?

Only what it needs: contacts (name + phone), conversations (to send the arrival text), calendars/appointments (read-only, for the dispatch board), and basic sub-account details. It does not touch invoices or payments. See our Privacy Policy.

How much does it cost?

A flat monthly fee per sub-account, billed through the platform. Agencies can resell it to their clients with their own markup.

How do I remove it?

Uninstall Jobcast from the sub-account's app settings at any time. This revokes access and your associated data is deleted within 30 days.